1. Finance:
a. Accounts Payable Cycle Time
Reduction
b. Tax Collection Cycle Time to Deposit reduce time to
deposit
c. Property Assessment Process reduce time
d. Payroll Process reduce time & improve accuracy
e. Invoices & Taxation reduce process cycle times
f. Accounts Payable process - improve process to achieve
100% of available discounts
g. AP sources of errors/rework -Conc. Diagrams & Check
sheets
h. Improve interdepartmental deposit process
i. Review viability of Warehouse to improve pricing to
other departments and windshield time for field
personnel
j. RFQ/RFP Process
k. Capital assets accurate inventory tracking
l. Improve the capital project management process
2. Information Technology (IT)
a. Lean out processes before IT automates.
b. Enhanced employee directories for communications.
c. Filing and e-mail protocols and naming structures
d. Help desk functions
e. 5S on electronic files
3. Purchasing & Procurement:
a. Purchase Order cycle time reduction
b. 5S and Visual
c. P-Card usage
d. Blanket and catalog procurement processes
e. Streamlining RFP/RFQ processes
f. Capital project spending Lean construction
4. Fleet:
a. Shop organization Parts& tools inventory storage
and retrieval
b. Training assessment
c. Consolidation of vehicle types
d. Vehicle Preventative Maintenance and reducing vehicle
downtimes
e. Standard work for equipment maintenance
f. 5S the facility and all vehicles for Standardization
g. Insurance claims processing
h. Accident analysis and reduction
5. Dept. of Public Works/Water
Department
a. Reduce time delays in the field
b. Work order request and deployment
c. Work order complaint analysis
d. Standardization of Trucks and Work procedures
e. Street Repairs time to fix potholes
f. Garbage Removal and street cleanliness
g. Fleet Management, including 5S Maintenance facility
h. Safety reduction in accident rates
i. Vendor hardware inventory maintenance
j. Snowplow contracts
k. Water meter reading, maintenance, and billing -
Improve the "meter to cash" cycle. Improvement of
percent of non-collected customers.
l. Decrease windshield time for service trucks getting
supplies/tools/parts for field work
6. Fire Departments:
a. Consolidation of Stations
b. Reduction in Overtime Costs
c. Fire Inspection Process Pre-Inspections
d. Reduction in fires via smoke detector placement and
education
e. Coverage enhancement
f. Analysis and reduction in EMT/EMS Mine data -
causes-> leverage improvements
g. Improve Turnout Time - Analyze Data/Causes calls
h. Create an injury prevention program based on a data
driven study of firefighter injuries
i. Reduce False Alarms - Mine data - causes-> leverage
improvements
j. Scheduling Fire Inspections process and billing
opportunities
k. Fire prevention strategies
l. 911 call center analysis (including Police)
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7. Police Departments:
a. Report writing (conc. diagrams/checklists)
b. Hiring and retention process for dispatchers &
standard work for training
c. Case assignments for investigative services -
criteria/process
d. Jailing Class C misdemeanors
e. New animal shelter process
f. Warrant & Court Bailiff functions (consolidate)
g. Records Division Area - Evidence Rooms - 5S
h. Review Crime Data - against people & against property
- trends, focus areas to analyze
i. Consolidate/Merge layers of reports for sending to DA
j. Analyze forms - errors & rework
k. Private jobs revenue collection & billing process
l. Police deployment strategies location & frequency
m. Improve value added street coverage time
n. Reduction in overtime costs
o. Accident reporting process improvement
p. Policies & procedures consolidation
q. False alarm reductions
8. Parks & Recreation:
a.
Recreation Fund flexibility - create an ability to take advantage
of programming opportunities as they arise.
b.
Equipment distribution across the city to reduce windshield time
c.
Mowing (internal) - create standard work on how to mow each park,
set expected time goals, set quality level.
d.
Vehicle organization - standardize vehicle equipment and
organization -
5S
e.
Special/Community Event application process
f.
Utilization and maintenance of facilities
9. Human Resources:
a. Seasonal Hiring
b. Hiring Process from Requisition to start date
c. Timekeeping & Payroll - review process
d. Worker's Comp/Liability Claims/Contract Review
e. New Hire paperwork in processing/on boarding
10. Health & Human Services:
a. Grants management of funds collections,
disbursements, contract management, etc.
b. Title 8 management one stop shopping for
clients/customers
c. Library analysis and consolidation
d. Elder care reduction in house fires
e. Restaurant inspection/fines process
f. Handling displaced tenant
g. Blighted properties management and flow
h. Property auction process
11. Economic Development make
it easy for the customer
a. All licensing & inspection processes
b. Business Retention
c. Business Recruitment
d. Remove codes and regulations that arent necessary
e. Hook up and disconnect issues - causes/data
f. Cycle Times to get businesses up & running.
12. Environmental Services:
a. Pretreatment - Grease trap inspection
b. Water/Wastewater Laboratory - Sample Processing
c. Significant Industrial User Inspection process
d. Environmentally sensitive area inspections
e. Restaurant inspections and oversight
f. Construction sites - inspections reporting
13. Engineering:
a. Engineering plans and documents storage and retrieval
5S
b. New business development plan approvals
14. Revenue enhancements
a. Consistent enforcement of all regulations and
collections of fines
K-12 Schools:
1. Consolidate duplications with City/County departments
2. HR Processes all
3. Purchasing Processes all
4. Finance Processes - all
5. Grants processes
6. Off hours facility revenues
7. Facilities Maintenance
8. Full review of non-classroom costs/wastes
9. Asset tracking with employee transfers
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